by Julie Weishaar | Aug 17, 2026 | Business, Customer Service
A great client testimonial does more than say you did a good job. It helps future customers understand the problem you solved, what it was like to work with you, and what changed afterward. The hard part is often not getting good feedback. It is knowing when to ask...
by Julie Weishaar | Aug 5, 2026 | Business, Customer Service
Stellar customer service is the heartbeat of successful businesses today. In a crowded marketplace where competition is fierce, going above and beyond for your customers can be the key differentiator that sets you apart. Picture this: a customer reaches out with an...
by Julie Weishaar | Jan 15, 2025 | Business, Customer Service
When you are looking to purchase a new product, do you trust a salesperson or customer reviews more? Customer reviews have become one of the most impactful tools in business today. A single review can influence opinions and drive decisions in ways we couldn’t have...
by Julie Weishaar | Jan 7, 2025 | Branding, Customer Service
I am in the process of updating my outdated blog posts to improve my SEO. When I came across this post, although it is old, the basic premise of how hospitals and operating rooms, effective communication, and maximizing strengths and minimizing weaknesses is still...
by Julie Weishaar | Dec 20, 2024 | Customer Service, Marketing
Customer appreciation is more than a polite business gesture. It’s a cornerstone of any successful company. When customers feel valued, they’re far more likely to stick around and stay loyal. It’s not just about saying “thank you”; it’s about creating authentic...
by Julie Weishaar | Mar 3, 2024 | Customer Service, Digital Marketing
You’re in the right place if you’ve ever wondered what a sales funnel is and why it matters. Picture this – a sales funnel is like a digital roadmap that guides your potential customers from initial interest to the final purchase. It’s an...
