by Julie Weishaar | Dec 29, 2021 | Customer Service
When you get a new customer, you want to make sure they feel welcome. You want to treat your customer as though they are a piece of gold or a member of your family and not as a statistic. Think About How You Feel Have you ever been standing in a line, and when it...
by Julie Weishaar | Dec 25, 2021 | Customer Service, Digital Marketing
Did you know that companies in the United States lose $62 billion a year because of poor customer service? Today, more than ever, consumer expectations and buying experiences play a vital role in which brands they are loyal to and purchase from. Try Talking to Them...
by Julie Weishaar | Jun 6, 2020 | Customer Service
We already know that the Internet has significantly changed the way the world works. This includes how we learn new things, communicate, and how we interact with companies as informed customers. Although life is easier in general for people, business owners must adapt...
